Welcome to the support center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Can't find the answer in our knowledgebase? You can send our certified technicians a question and they'll respond within 24 hours of receipt. Simply click the "Open New Ticket" button above, and tell us how we can help you - please be as descriptive as possible.
- EDF Customer Support

Check Ticket Status

We provide archives and history of all your support requests complete with responses.